The Cheesecake Factory in California

"The food was outstanding, perhaps the best I've experienced at a Cheesecake Factory. However, the ambient temperature at the location was uncomfortably low. At 7 pm in December, with a temperature of 55 degrees, I asked a server if the temperature was consistently this low, and they replied affirmatively, stating that they were accustomed to it. As I was not a regular patron, I would not return until the spring or summer season."

"I was very disappointed in the service from the front desk. I was told it would be a 20 min, wait, which was fine. BUT!!! When they texted me to let me know that my table was ready, i went and waited by the wall. I waited for almost 20 min., apparently i was supposed to let them know i got the text. Nobody told me that. Even after telling them i got the text, they took another 3 to 4 groups behind me first. It was very rude of them, they could see that i had been waiting there for awhile. My Salmon dish i ordered, was supposed to come with vegetables. I had about 20 tiny edamame, the rice was lukewarm. The only hot thing was the salmon. I had no issues with the waiter, he was fine."

"A little bit busy but it's to be expected during Christmas time. We only went for appetizers but they filled us up enough to continue shopping! My favorite are the brussel sprouts and the tamale cakes. My friends ordered the potstickers and Mac n cheese balls. They were good too!"

"This restaurant is always yummy. The food was fantastic, I ordered a mushroom burger with fries. The Ultimate margaritas were delicious as well. We ordered the salted caramel cheesecake, which was a perfect ending to our meal. Our waiter was great. Very friendly staff. Just be prepared to wait awhile to get seated. This place is always busy."

"There were 10 of us all ordering different things with separate checks. Everything was served at the right time with the right temperature and the right condiments. Our waitress was perfect! Never got flustered and managed everything with precision and kindness. That tends to be rare these days. I was very grateful. She added some sparkle to our holiday lunch. Thank you!"

"TJ was an amazing server at The Cheesecake Factory! From the moment we sat down, he provided outstanding customer service and made our daughter’s 2nd birthday dinner such a special experience. He was attentive, friendly, and made sure everything was perfect for our table. He went above and beyond to make the night feel celebratory and memorable for our family. Thank you, TJ, for helping make such an important milestone even more special—we truly appreciated it!"

"A good place! It offers an extensive menu of over 250 freshly prepared dishes and 40+ cheesecake options. Known for its large portions and family-friendly atmosphere, it's a great spot for dining after shopping. Located on the second level near Macy's, it features convenient parking and even curbside pickup."

"Arrived at 12:30 pm on Mother's day. Lots of people waiting but seated in 20 min. Food was tasty and good portions too. Fresh squeezed OJ. Our server was on it despite the heavy crowd. My son loved his cinnamon pancakes which tasted like a churro. Brunch until 2:00 on Sat & Sun."